“Service Failure”

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“Service Failure” Please respond to the following:

  • Describe leadership and management practices that can enhance an employee’s service when the employee is fixing a service failure. Provide an example with your answer.
  • Most service failures can be fixed. Identify a service failure in any type of hospitality organization that may not be able to be fixed. Determine what the organization would do in this situation.

WRITE MINUMUM 4 SENTENCES FOR EACH PARAPGRAPH. PROVIDE ORGINAL WORK. WRITE THEM ON YOUR OWN WORDS.  GONNA USE TURNITIN TO CHECK PLAGARISIM. TYPE EACH QUESTION BEFORE ANSWER THEM.

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