conflict management essay

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The exam consists of 4 essay questions. Please answer each question fully.

Answer all questions fully. Each response should be at least 200 words.

1. Define and give examples of three intangible conflict issues. (20 points)

2. Explain the S-TLC system for dealing with conflict situations. Provide examples. (20 points)

3. Demonstrate how one should manage or resolve interpersonal conflicts according to each theory: psychodynamic theory, attribution theory, uncertainty theory, social exchange theory, systems theory (50 points). All five theories should be addressed. (50 points)

4. Correctly create a four part I-statement using a specific example. (10 points)

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