chapter 1 3 quiz

please read Chapters 1-3 Building Winning Sales Force © 2009 Andris A. Zoltners Prabhakant Sinha Sally E. Lorimer.pdf

then answer those questions.

Chapter 1:

1.What is the purpose of Definer drivers?

2. What is the role of Shaper drivers?

3. What is the impact of Enlightener, exciter, and controller drivers?

Chapter 2:

What are the “3 C’s”?

Chapter 3:

What are the sources of profit?

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